Privacy and Confidentiality Policy

Introduction

Biological Innovation and Optimization Systems, LLC ("BIOS," "we," "us," or "our") is committed to protecting the privacy and confidentiality of personal information collected from our customers, partners, and website visitors. This Privacy and Confidentiality Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products or services, or interact with us in any capacity.

By using our website or services, you consent to the practices described in this policy. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or subscribe to our services
• Place an order for products or services
• Contact us via email, phone, or contact forms
• Participate in surveys, promotions, or marketing campaigns
• Request technical support or consulting services

Personal information may include, but is not limited to:

• • Name and contact information (email address, phone number, mailing address)
• • Company name and job title
• • Payment and billing information
• • Account credentials (username and password)
• • Communication preferences and marketing opt-ins

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• • IP address and geographic location
• • Browser type and version
• • Operating system and device information
• • Pages visited, time spent on pages, and navigation paths
• • Referring website or source
• • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Order Processing and Fulfillment: To process your orders, deliver products and services, and manage payments and billing
• Customer Support: To respond to your inquiries, provide technical assistance, and resolve issues
• Account Management: To create and manage your account, authenticate your identity, and maintain security
• Communication: To send you important updates, notifications, and information about your orders or services
• Marketing and Promotions: To send you promotional materials, newsletters, and special offers (with your consent)
• Website Improvement: To analyze website usage, improve functionality, and enhance user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations
• Fraud Prevention: To detect, prevent, and address fraudulent activities and security threats

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, or providing customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• • Encryption of sensitive data during transmission and storage
• • Secure servers and firewalls
• • Regular security audits and vulnerability assessments
• • Access controls and authentication protocols
• • Employee training on data protection and confidentiality

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device that help us:

• • Remember your preferences and settings
• • Analyze website traffic and usage patterns
• • Personalize content and advertisements
• • Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information, subject to legal obligations
• Objection: The right to object to certain processing activities, such as direct marketing
• Portability: The right to request a copy of your data in a structured, machine-readable format
• Withdraw Consent: The right to withdraw consent for data processing at any time

To exercise any of these rights, please contact us at Deepaavadatti@biologicalinnovationndoptimization.com or +1 (213) 826-2417. We will respond to your request within a reasonable timeframe as required by applicable law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by BIOS. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other jurisdictions where we operate. We take appropriate measures to ensure that your data is protected in accordance with this policy.

Changes to This Policy

We may update this Privacy and Confidentiality Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy and Confidentiality Policy or our data practices, please contact us: